Letter from the Editor – September 2021

Integrated teams

Something we’ve learned in the Covid-19 pandemic is that we have to work together-whatever together means. Very few teams stayed co-located; even teams in the same town worked at home. We’re all working remote. Hopefully all the thinking, tools, work and effort we put into having offshore teams work together benefited us here. Especially soft skills work- communication tools, communication infrastructure, regular check-in’s, the importance of face-to-face video rather than simply an email or a phone call check-in – having those tools in place, and using them for some time, made the working at home/everyone remote go more smoothly. Hopefully by now it’s easy for Agile/Scrum software development teams to keep working together smoothly – even when we’re not in the same room for a daily standup.

But what I’ve been thinking about more lately is the technology integration that goes along with team integration, or task distribution that goes along with integrating dispersed teams. The rise of Full-Stack Development. We take this wide skill set for granted today but it was not too long ago that we had UI designers, engineers and DBAs (database administrators) all doing separate tasks on the same project- and hopefully talking to each other. Full-Stack Development takes one degree of miscommunication or non-collaboration off the table. At the same time, the new distribution of testing tasks has expanded to:

• Developer Unit Testing

• New Functional Testing

• Manual Testing

• Maintaining the Automation

• Automating the new tests

• Executing for Regression suites

• End to End testing

Distribution of tasks we know about, and we also know about the importance of communication and collaboration- and now we’re doing it when everyone is remote. I still think Software Development practices are context-driven. There isn’t one profile for how Dev Teams work. For as many organizations with Full Stack Development that also have Full Stack Testing, where all of the Software testing tasks are consolidated into one team that does all of the new Functional Testing, manual, cross-browser, cross-device testing, maintaining Automation suites and frameworks end to end testing, there are probably more that have distributed the testing tasks across multiple teams, time zones tools and skill sets. Of course, different companies will try different solutions. A mix of internal staff, local staff, distributed staff, outsourcing – I know organizations where this discussion has become irrelevant due to COVID-19 and the staffing crunch happens in the aftermath.

Some organizations are taking any course possible to get the staff to do the job: their internal employees, individual contractors, or entirely outsourced teams. The key to making all this work:

– Working with flexible staffing solutions that even 2 years ago may have seemed undo-able.
– Collaboration is still the most important word. The power of video is stronger than a phone call or email.
– Communication infrastructure needs to be ready for anyone, and be ready for anything
– The most important thing is getting the job done these days, regardless of who does it.

Summary

As we look towards improving communication and adjusting to remote work, it’s a good time to bring up the change in LogiGear Service offerings. This is the start of a new direction for LogiGear Magazine, as we’ve become the LogiGear Group of companies, we look to serve you with content around Software Development, Software Testing and Salesforce CRM development from our own MK Partners. In this issue you’ll see a feature from Michael Larsen on what’s more important scalability or quality? Our blogger of the month features Slack and Salesforce and how to catch up on integrating both within your organization-even more important as we look towards improved communications/processes in this new paradigm. I’m rounding up the pack with a focus on Customer Experience and an example of how quickly bad CX can transform a gift into a burden, based on a recent experience I had. And as always, as we look towards the future if you’re looking for digital transformation assistance feel free to contact us.

Michael Hackett
Michael is a co-founder of LogiGear Corporation, and has over two decades of experience in software engineering in banking, securities, healthcare and consumer electronics. Michael is a Certified Scrum Master and has co-authored two books on software testing. Testing Applications on the Web: Test Planning for Mobile and Internet-Based Systems (Wiley, 2nd ed. 2003), and Global Software Test Automation (Happy About Publishing, 2006). He is a founding member of the Board of Advisors at the University of California Berkeley Extension and has taught for the Certificate in Software Quality Engineering and Management at the University of California Santa Cruz Extension. As a member of IEEE, his training courses have brought Silicon Valley testing expertise to over 16 countries. Michael holds a Bachelor of Science in Engineering from Carnegie Mellon University.

The Related Post

A while ago, I helped start a Software Quality Certificate Program as a part of the Software Engineering Program at the University of California, Santa Cruz Extension in Silicon Valley. I was on the Board of Advisors. While putting the curriculum together, a few people suggested a Measurement and Metrics course. Since I was teaching ...
We launched the first ever software testing conference in Vietnam, VISTACON. It was a resounding success, with well over 200 participants and 20+ speakers from around the globe; each speaking on a wide range of cutting-edge testing topics. In this month’s magazine, we have uploaded several video recordings of event presentations – giving our readers ...
Change is constant. What’s different today is the rate of change. Moore’s law resulted from the observation that that the rate of change in computing power is exponential. The products, services and software landscape appears just as dynamic. At the same time, we pretty much take for granted the ubiquitous presence of software running our ...
I spend about half my work time in the role of a consultant assessing, auditing and examining software development team practices and processes for the purpose of process improvement. I am regularly surprised to find teams that lack basic skills, management support, tools, information, access to users, Product Owners and to developers. And yet they’re ...
In our continuing effort to be the best source of information for keeping testers and test teams current, we have another issue to explore testing in Agile development. As Agile evolves, systemic problems arise and common rough situations become apparent. We want to provide solutions. For anyone who has worked on Agile projects, especially if ...
Digital Transformation and IT Modernization projects have shifted into high gear during the COVID-19 pandemic. Tough on some teams is having to do more with less and speed up projects on reduced budgets due to the resulting COVID-19 business climate. On the other hand, other companies are adding funding and pressing the schedule under the ...
“Why do we need to understand a bunch of test methods? I write test cases from user stories or requirements, automate what I can and execute the rest manually, and its fine.” If this is your situation: good for you. If you are time crunched, if your automated tests have lost relevance, are hard to ...
On the whole, everyone wants to do a great job, have a better work environment, happy clients and customers, and to be employed by a company earning lots of money. All great goals! But this is not always the case. When it is not, you can suggest process improvements, better tool use, different estimating techniques, ...
I have been training testers for about 15 years in universities, corporations, online, and individually – in both a training, managing and coaching capacity. So far, I have executed these various training efforts in 16 countries, under good and rough conditions – from simultaneous translation, to video broadcast to multiple sites, to group games with ...
I led the Editor’s Note in our very first mobile issue with “Everything is mobile”, but it is now way beyond what we thought. Mobile has come to mean only the smart phone, mobility is the word that describes everything a smart phone enables you to do. Mobility is more than a device! Mobility is ...
As we settle into autumn, we’re taking the time to start some new traditions. This is LogiGear magazine’s first issue on SMAC. SMAC—social, mobile, analytics and cloud. We will be doing more issues in the next few years on these topics since so much of the product world is moving to this development stack.
What is testing in Agile? It’s analogous to three blind men attempting to describe an elephant by the way it feels to them. Agile is difficult to define and everyone has their own perspective of what Agile is. When it comes to testing and Agile the rules are what you make them. Agile is ideas ...

Leave a Reply

Your email address will not be published.

Stay in the loop with the lastest
software testing news

Subscribe