Why Onshore vs. Offshore Isn’t the Right Question

Well publicized offshore outsourcing challenges, a narrowing labor-cost gap, and political considerations have some rethinking how to approach outsourcing. Enterprises elect to bring offshore or outsourced operations in-house for a number of reasons. While performance certainly can play a role, motivation also includes strategic business reasons and a belief that the enterprise can perform the function …

When You Need Testers Now, Who Can You Trust

Options for getting outsourced testing help when you need it most. There are times when organizations need to increase testing for a regular release, to meet a deadline or some unexpected occurrence, but it doesn’t justify expanding the inside team. The options are to quickly find someone for a short term contract, or depending on …

Four Steps to a Successful Service Engagement

Using an outsourcing firm with technical know-how and sound processes adds value from the very beginning. Flexible outsourcing, in particular offshoring, can make the difference in achieving business goals within the boundaries of time and budget. Organizations rarely have a predictable, steady flow of work. Most test teams are under extreme pressure to get new products …

Viet Nam’s Next Generation

Hong Mai has always been interested in computers since the beginning. She recalls having written her first script and thought it was amazing. “Writing a script and having it run successfully is a good feeling,” says Hong Mai. Hong Mai’s parents were high school teachers but have since retired. It was certain that their two …

Tactics for Successfully Leading Offshore Testing

Test Leads and Test Managers very rarely make the decision to offshore. It is typically not a choice, but rather a mandate from company executives who look to offshoring for significant cost reduction. Among US leads and managers responsible for offshore teams, management and oversight of the offshore teams is now cited as their largest …